The Complete Guide to Fully Managed IT Services and How They Might Be Perfect for Your Business?

Businesses don’t often think about fully managed IT services, but if you’re having trouble with your current computer support or IT support, it might be time to consider it. 

Unfortunately, there are many different kinds of managed IT services out there, so it can be hard to figure out which one is best for your company and its unique needs. 

That’s why we created this guide to help you make an informed decision about which fully managed IT services are the best fit for your business.

What Are Managed IT Services?

Information technology is a business lifeline. It can be difficult for small and mid-sized businesses in particular because they often don’t have an in-house IT department with expertise in every single facet of running a computer network. Thankfully, managed IT services are available to fill these gaps. Here’s how they work and why they might be perfect for your business.

Many businesses need computer support, but they don’t want to take on hiring a dedicated full-time staff member. For these companies, managed IT services are an ideal solution. They enable you to have your computers managed remotely, usually by experts. These professionals will check in with you regularly and help with any issues that arise. 

It’s essentially outsourced computer support—and it can save you money and time! If you’re interested in getting started with managed IT services, read on for a step-by-step guide. We’ll walk through what they are, how they work, and why they might be right for your business.

What Are the Advantages of a Fully Managed IT Solutions Provider?

The IT solutions field can be crowded, but there’s one particular type of provider that stands out among the rest: fully managed providers

Fully managed IT solutions providers handle all aspects of your technology—from hardware and software to maintenance and support—for you, so you don’t have to deal with anything yourself. 

Read on to learn about the many benefits of using this kind of services provider to help with your technology needs.

Reduced IT costs

Organizations that outsource their IT support solutions can save a great deal of money, both on a per-device basis and when compared to purchasing in-house management software. 

A fully managed solution provider offers services that usually cost far less than an organization would spend to develop and maintain its own in-house systems. 

In addition, outsourcing ensures there is always someone available to take care of problems quickly. This reduces downtime and lost productivity, leading to lower costs overall.

Improved infrastructure

Most fully managed IT support solutions providers provide businesses with improved infrastructure and network management. This includes everything from improving processes to installing an entirely new network system. 

A managed services provider (MSP) can also help you design a more effective structure for your business that is organized to handle your particular workflow and needs. 

Some providers will even take on any routine computer-related tasks such as backups and software updates, which frees up more time for other important aspects of your business’s overall efficiency.

24/7 support

Having 24/7 support means that your business is never without computer support, which can be a huge advantage to many organizations. Many businesses are open around-the-clock, so it’s helpful for them to have someone available for computer issues whenever they occur.

For example, you may have an employee who works overnight; having computer support services in place ensures that no matter what time of day or night an issue arises, there will always be someone on hand to address it.

This also applies to off-hours employees who work from home and need technical assistance with their computers. If you’re looking for a top-notch IT Support solutions provider in London, contact Rapid IT today!

Reduced risk exposure

As technology evolves and changes, so do your company’s needs. This leaves you with two options: Do all of your computer support internally, or employ a computer support solutions provider. The former is risky and cumbersome – you’re responsible for training, managing, and scheduling all aspects related to your IT support

As a result, computers are vulnerable to attacks because no one will be watching over them. You’ll also need to invest in hardware and software upgrades that may not align with your business goals. With a computer support solutions provider, you can focus on what matters most: running your business.

Reduced employee downtime

Employees will always find ways to fix their computers, which can lead to downtime, network issues, and cyber security vulnerabilities. IT support providers such as Rapid IT offer 24/7 computer support services so you can always have a team available to help with issues. 

Plus, Rapid IT techs are specially trained on your specific needs and requirements so they can identify common issues and easily resolve them before they escalate into critical situations.

How to Choose Which IT Solution Fits Your Needs?

Choosing a managed IT solution for your business is about more than just picking out new technology. You want something that can scale with your business and keep up as it grows, all while keeping your data protected from common threats. The last thing you want is an unstable platform or an inefficient one. 

To get all of these needs met, find an IT support company in London that offers fully managed services for businesses like yours and ask them how they handle all aspects of computer support. It’s important to know what kind of service level agreement (SLA) you’re getting into so you don’t end up stuck in a contract without enough IT support. 

Here are some questions to ask How often will I receive onsite IT support? What hours will it be available? How quickly can I expect my problem to be resolved? What happens if I have a major issue outside of normal office hours? Will I need to pay extra for SLA coverage during those times? Does your IT provider offer offsite IT support? 

These questions may seem daunting at first, but it’s important to choose an IT partner who can meet all of your needs.


In conclusion, It is worth considering whether it makes sense for your business to purchase fully managed IT services. For example, many of our clients have found that these services offer significant advantages in terms of cost savings and convenience. 

If you are interested in learning more about how you can benefit from IT support, we encourage you to contact us today at +44 (0) 333 888 0241. We would love to hear from you!

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